TERMS OF USE & SERVICE AGREEMENT

Effective Date: 04/09/2026 / Last Updated : 04/09/2026
Jurisdiction: New York City, Nassau County, Suffolk County

1. Introduction and Scope

This Agreement governs the terms under which clients, service users, business partners, and licensed professionals (collectively referred to as “Users”) access and utilize services offered by BHC Staffing Solution Corp (“BHC,” “Company,” “we,” “us,” or “our”).

BHC provides a staffing and scheduling platform that connects clients with independently licensed barbers, hairstylists, and cosmetologists who perform services at client locations or approved business premises within the State of New York.

2. Eligibility Requirements

To use BHC services, Users must:

Be at least 18 years old, or have parental/guardian consent for minors
Be legally capable of entering binding contracts
Not be restricted under applicable state or federal law from receiving services

BHC reserves the right to deny service to any individual at its sole discretion, including but not limited to safety, legal, or behavioral concerns.

3. Nature of the Relationship

BHC acts solely as a facilitator and scheduling platform.

All service providers are:

Independent contractors
Not employees, agents, or partners of BHC

BHC does not control:

Service methods
Technique or styling outcomes
Contractor decision-making during service delivery

4. Independent Contractor Agreement

All professionals using the BHC platform agree that they are independent contractors and:

Maintain valid New York State licensing
Carry required liability insurance
Control their own tools, schedule, pricing, and methods
Are not entitled to employee benefits including:
- Workers’ compensation
- Unemployment insurance
- Health benefits
- Paid leave

Contractors agree to comply with platform rules, safety standards, and applicable laws.

5. Booking, Payment & Preauthorization Policy

5.1 Payment Requirement

All appointments require full payment or approved deposit at the time of booking.

No appointment is confirmed without payment
Unpaid bookings are not guaranteed and may be canceled automatically

5.2 Contractor Acceptance & Booking Confirmation

All bookings submitted through the BHC platform are considered pending requests and are not confirmed until accepted by a licensed independent contractor or authorized BHC representative.

BHC does not guarantee service availability until:

A qualified contractor reviews the request, and
The contractor formally accepts and confirms the appointment

BHC reserves the right to assign or reassign contractors based on availability, location, and service requirements.

5.3 Payment Authorization, Holding & Release

At the time of booking:

The client’s payment method is authorized and placed on hold

Payment is:

Not fully captured or finalized until contractor acceptance and appointment confirmation

Once the contractor confirms the appointment:

The payment is then captured, processed, and released accordingly

If no contractor accepts the booking within a reasonable timeframe:

The authorization is released and no charge is completed

5.4 Booking Status Disclaimer

Clients acknowledge that:

Submitting a booking request does not guarantee service
Appointments are only confirmed after contractor acceptance
BHC is not liable for delays due to contractor availability or scheduling constraints

6. Cancellation, Rescheduling & No-Show Policy

A minimum of 24 hours’ notice is required for cancellations
Late cancellations result in full charge forfeiture
No-shows are charged 100% of service fee
Rescheduling is subject to availability and may incur fees

If a contractor cancels and no replacement is available:

Client may choose a full refund or reschedule at no cost

BHC is not responsible for delays or cancellations caused by events outside its control, including emergencies, weather, or transportation issues.

7. Refund Policy (ALL SALES FINAL)

All payments are final and non-refundable once service is booked and confirmed.

Refunds are only issued at BHC’s sole discretion in cases of:

Verified non-performance of service
Fraudulent booking activity
Contractor failure to appear without replacement

Dissatisfaction with style, preference, or outcome does not qualify for a refund.

All refund or credit requests must be submitted within 12 hours of service completion.

8. Client Responsibilities and Conduct

Clients agree to:

Provide a safe, clean, and accessible environment
Ensure proper lighting, space, and seating for service delivery
Disclose allergies, medical conditions, or sensitivities
Treat all contractors with respect and professionalism

BHC reserves the right to refuse or terminate service immediately for:

Unsafe conditions
Harassment or abuse
Non-payment or fraudulent behavior

9. Contractor Conduct and Safety Standards

Contractors agree to:

Follow all New York State laws and hygiene regulations
Maintain proper sanitation and disinfection practices
Use PPE when required
Refuse unsafe or inappropriate service environments

Contractors may pause or cancel services if safety is compromised.

10. Media Release & Marketing Consent

By booking any service with BHC, the client automatically grants full, irrevocable consent for BHC to use any:

Photos
Videos
Audio recordings
Before/after content
Service documentation

for purposes including:

Marketing
Advertising
Social media promotion
Website content
Press and media distribution

10.1 Removal of Consent

Consent may only be revoked through a written request via:

Text message
Email

Removal applies only to future use and does not affect previously published materials.

11. Chargebacks & Payment Disputes

Unauthorized chargebacks are considered a material breach of this Agreement.

In such cases, BHC reserves the right to:

Provide full service evidence
Pursue legal recovery of funds
Permanently restrict platform access
Recover collection and legal fees where permitted by law

12. Limitation of Liability

To the maximum extent permitted by law:

BHC is not liable for injury, allergic reactions, property damage, or personal outcomes
All services are performed by independent contractors
Clients assume all risks associated with receiving grooming services

BHC’s total liability shall not exceed the amount paid for the service.

13. Data Privacy and Confidentiality

BHC collects personal information necessary for:

Booking services
Customer support
Operational coordination

All data is handled in compliance with the New York SHIELD Act and applicable privacy laws.

BHC does not sell personal data. Data may only be shared when required by law or for service execution.

14. Intellectual Property

All branding, logos, systems, content, and materials are the exclusive property of BHC Staffing Solution Corp.

Users are granted a limited, non-transferable license to use the platform strictly for booking services.

Unauthorized use, copying, or reproduction is prohibited.

15. Termination of Access

BHC may suspend or permanently terminate access to any User who:

Violates these Terms
Engages in abusive, fraudulent, or illegal conduct
Poses risk to contractors, staff, or business operations

Termination may occur without prior notice.

16. Changes to Terms

BHC reserves the right to modify these Terms at any time.

Continued use of services constitutes acceptance of updated Terms.

17. Governing Law and Jurisdiction

This Agreement is governed by the laws of the State of New York.

All disputes shall be resolved in:

New York City
Nassau County
Suffolk County

based on service location or BHC’s discretion.

18. Entire Agreement

This document represents the full agreement between Users and BHC Staffing Solution Corp and overrides any prior written or verbal agreements.

19. Acknowledgment and Consent

By booking or using BHC services, Users confirm that they:

Have read and understood this Agreement
Agree to be legally bound by all terms
Accept the independent contractor structure, payment rules, and media consent policy

Contact Information

For questions or requests regarding your personal data, please contact us:

BHC STAFFING SOLUTION

Email: Office@bhcstaffingsolution.com

Phone: (646) 463-3927

http://www.bhcstaffingsolution.com

https://www.bhcstaffingsolution.com/mobilebarber

Privacy Policy

Effective Date: 04/09/2026 / Last Updated : 04/09/2026

Jurisdiction: New York City, Nassau County, Suffolk County

1. Information We Collect

We collect personal information when you use our services, including:

Full name, address, email address, and phone number
Appointment and service history
Photos and/or videos only with your consent
Location details necessary to provide mobile/in-home services
Payment and billing information (processed securely through third-party processors)

2. How We Use Your Information

We use collected information strictly for business and service purposes, including:

Scheduling, managing, and confirming appointments
Providing in-home, mobile, or facility-based services
Customer support and communication
Marketing and promotional purposes only with prior consent
Improving business operations, service quality, and user experience
Internal recordkeeping and compliance requirements

3. Marketing, Media, Photo & Video Consent

By booking or using our services, you may be asked to provide consent for photos and/or videos.

Media (photos/videos) may be used for marketing, advertising, and promotional purposes
This consent is granted at the time of booking unless explicitly declined in writing
You may withdraw consent at any time by submitting a written request via text message or email
Withdrawal requests will apply going forward and may not remove previously published content

4. How We Protect Your Information

We take reasonable and appropriate security measures to protect your data, including:

Secure booking and scheduling systems
Password-protected internal access controls
Encryption of sensitive data where applicable
Restricted access for authorized staff and contractors only

5. Sharing of Information

We do not sell or rent your personal information.

We may share limited data only with:

Authorized employees, contractors, and service providers under confidentiality agreements
Third-party vendors (such as booking systems, payment processors, or communication tools)
Legal, regulatory, or government authorities when required by law

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve user experience
Analyze website traffic and usage patterns
Store user preferences for future visits

You may disable cookies through your browser settings if preferred.

7. Your Privacy Rights

You have the right to:

Request access to your personal information
Request corrections or updates
Withdraw marketing consent at any time
Request deletion of your data, subject to legal and operational requirements
Request details on how your information is used

8. Children’s Privacy

We do not knowingly collect personal information from individuals under 18 without verified parental or guardian consent. If such data is discovered, it will be deleted promptly upon request.

9. Data Retention

We retain personal data only as long as necessary to:

Provide services
Meet legal, tax, and business obligations
Resolve disputes or enforce agreements

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date.

11. Contact Information

For questions, requests, or privacy concerns, contact us: